Refund Policy
We stand behind every lure we build. If something isn't right, we'll make it right.
Custom lures
Final sale
All orders
Final sale
Issues or defects
We've got you
Our promise: Every lure is handbuilt with care and inspected before it ships. If something isn't right when it arrives, don't hesitate to reach out. We take pride in our work and will always do our best to make it right.
Have an issue? Here's what to do:
Contact us right away
Email us at smackemlures@gmail.com or use our contact page to get in touch with us as soon as you notice an issue with your order.
Describe the problem
Let us know your order number and what's wrong. A photo helps us resolve things faster.
We'll make it right
We'll work with you directly to resolve the issue — whether that's a replacement, adjustment, or another solution.